Accessing our services






















Are you a Pilkington beneficiary?

Not sure if you can access our services?

If you or your spouse/partner are a retiree of Pilkington Group Limited and have 10 years’ service or more contact us on 01744 742516 or e-mail: enquiries@pilkingtonfamilytrust.com to check your eligibility and to find out how we can support you.






Services for non-beneficiaries

Respite Care

Ruskin Lodge, our purpose built respite care centre in St Helens for the over 60s is available to book.
Assessment will be carried out to ensure we can provide the appropriate care.

For details of charges and how to make a booking contact us on 01744 20010 or email: enquiries@pilkingtonfamilytrust.com






Specialist Support

Our Respite Centre

We recognise the importance for carers to be able to take some time away from their caring duties to support their own health and well-being. Ruskin Lodge, our purpose built respite care centre in St Helens for the over 60s, offers care for up to 22 people.
Located in the leafy suburbs of St Helens, with easy access to parks and green spaces including the town centre.
We have 19 bedrooms available, each with their own bathroom, television and telephone.

For those who like to stay active, we offer a range of activities and day trips, as well as being a haven of calm and relaxation. Our friendly teams are on hand 24 hours a day, 7 days per week.

The lodge is open to Pilkington beneficiaries and private guests.

For details of charges and how to make a booking contact us on 01744 742516 or email: enquiries@pilkingtonfamilytrust.com

We have been rated ‘Good’ by the Care Quality Commission, read our latest CQC report.

Dementia Support

We know the challenges faced by those living with and caring for individuals with dementia, which is why in St Helens we have a range of support on offer for those living with mild to moderate dementia and their carers.

We offer a unique community service delivered by our own Admiral Nurse, who can help people with dementia stay independent for longer and support the people caring for them. Our six week programme supports carers to develop skills and techniques to support and care for a person with dementia as well as providing advice on organisations, services and support that is available.

Our Dementia Activities Co-ordinator delivers our Reflections programme.
Participants can take part in engaging and stimulating activities designed to help maintain memory function whilst having fun.
Our Reflection activities provide a safe, supportive environment where new friendships can be made.

Activities include:

  • Music
  • Dance
  • Games
  • Creative activities
  • Dementia friendly day trips

They also organise social activities and makes home visits to provide support and links to services in the local area.

Social Programmes

Social Activities

Having fun and staying active alongside others in the community supports emotional and physical wellbeing. We plan a range of activities, outings and events to support people and their carers in St Helens.

Outside of St Helens our Regional Welfare and Link Up teams can advise and co-ordinate activities and support in the local area.

Activities include:

  • A monthly Club, held in Rhuddlan Community Centre, organised and led by beneficiaries in the area
  • Linking with social groups such as Men’s Sheds, choirs, WI, Coffee mornings, Craft clubs, Poetry groups and Luncheons
  • Adult learning, for example computers and technology
  • Linking with local support networks, for example Stroke Association clubs, dementia clubs, Parkinson’s support group
  • Keeping active, for example Boccia, sit down tennis, chair yoga and Tai Chi

Day Centre

Beneficiaries can take part in a range of activities at Ruskin Lodge in St Helens.
It’s a great way to meet people and make new friends. Our day sessions provide activities, lunch and an opportunity to socialise with others.
We can also arrange transport to pick you up and ensure you get safely home.

Reunions

We know that former colleagues and friends from the Pilkington Group love to meet up. We facilitate reunion lunches across the country in:

  • St Helens
  • West Midlands – Kings Norton
  • South Yorkshire – Doncaster
  • North Wales – St Asaph and Wrexham
  • Scotland – Glasgow
  • South East – Isle of Sheppey and Tunbridge Wells
  • South West – Exeter and Plymouth

Welfare and Community

Everyone needs a helping hand now and again, or sometimes just to hear a familiar friendly voice. We provide a wide range of services in the community to support our beneficiaries to live independently at home, promote health and wellbeing and to tackle social isolation.

Welfare Team

Our team of Welfare Officers based in St Helens and our Regional Officers in North Wales, Wrexham, Doncaster, Birmingham and Glasgow keep in touch with beneficiaries by visiting and making telephone calls. Our team provide a listening ear and a welfare check, carry out assessments and referrals for our services and provide support with applications for benefits. They also offer information and advice and signposting to services in the local area.

Link Up

As people get older they may find it harder to get out or make new friends, leading to isolation, loneliness and boredom. We offer a befriending service called Link Up, where you can enjoy a friendly chat over the phone, at a regular time in your own home. Our Link Up service is available across the UK to beneficiaries who would like a regular phone call at a time to suit them. Our team provide a friendly ear and can signpost to services or activities that may be useful.

Support at Home

Need a helping hand at home?
We offer access to a range of home based services in St Helens and UK wide.
These include:

  • Hairdressing (small charge for the service)
  • Garden Maintenance
  • Domestic Services (laundry, ironing and cleaning)
  • Shopping
  • Sitting Service, to enable respite for carers

Our welfare teams assess need and eligibility for services.

Meals Service

For those who may have difficulty preparing a hot meal, our friendly drivers deliver hot meals to beneficiaries in the St Helens area 7 days a week.

Frozen meals can be delivered on a weekly or fortnightly basis in St Helens.

A small charge is made for this service, our welfare officers assess eligibility for this service.

Support for Those Overseas

Some of our original plants were located overseas, as a result we continue to deliver programmes of support in South Africa, Australia and Canada; including hosting vibrant reunions and get togethers to providing vital supplies and aids to individuals and homes in more disadvantaged communities

Our amazing Programme Co-ordinators, Arthur, Marlene and Christine with the support of our valued volunteers, keep in touch with beneficiaries and offer advice and support.

We may be able to offer assistance to beneficiaries outside the UK who find themselves experiencing difficulties in their retirement.

Contact us on 01744 742516 or email: enquiries@pilkingtonfamilytrust.com to discuss how we may be able to help.